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Rachel's Resume
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- 2004-2009
Data entry, product testing, administration, accounting and customer support for Link Silicon Valley, Saratoga, CA Duties: Assist in maintaining database, edit and post blogs, and test each evolution of software. Provide customer service and accounting.
- 1984-2004
Intermittent customer service, librarian and administrative assistance for Pivot Interiors, a corporate design firm, San Jose, CA
Duties: Keep customers up to date on the status of their order from single item purchases to large corporate installations, use library resources to assist salespeople with design, furniture and colour selections, and various administrative duties.
- 2001-2002
Volunteer, Saint Mary’s Hospital Pain Management Department, San Francisco, CA Duties: Interview patients regarding their pain management treatment and status, and provide reports to Pain Management Nurse.
- 1997-2000
Sales Coordinator, Coordinated Resources, Inc. of San Francisco, a corporate design firm
Duties: Work with clients and other salespeople in all aspects of a project from initial sales contact to installation. This included, management and design of bid responses, maintenance of large product and sample library, designing office spaces, in–house sales of office furniture, providing customer service to client for each phase of project from initial design to installation to maintenance of product and account, create project pricing, develop and maintain project timelines, coordinate marketing materials and corporate information packages, manage product showroom and provide showroom tours, and assist in the planning and execution of special events for clients and the architecture and design community.
- 1995-1997
Administration Department Assistant, Coordinated Resources, Inc. of San Francisco Duties: Train and supervise administrative personnel, and work as needed for accounting, library, order entry, customer service and sales departments.
- 1994-1995
Receptionist, Coordinated Resources, Inc. of San Francisco Duties: Standard front office responsibilities, as well as customer service assistance.
- 1993-1994
Volunteer, Project Literacy, Hayward CA
- 1992
Office manager for Laminates Plus, a manufacturing company, San Jose, CA
Duties: Front desk maintenance, accounts payable and receivable and working with factory, shipping companies, and installers to provide customers with project timeline and support.
- 1991
Office manager for Preferred Office Systems, an office furniture warehousing and installation company, San Jose, CA
Duties: Accounts payable and receivable, customer service, and scheduling product delivery and installation.
- 1985-1987
Receptionist and retail sales for John Gardiner’s Tennis Center, Cupertino, CA
Standard front office and retail sales duties, plus window and promotion design.
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California State University Hayward (Cal State East Bay), Bachelor of Arts, Liberal Studies, Minor in Anthropology
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